Privacy Policy
Last updated: 23 January 2026
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Introduction
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Runes & Romance (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing our website or purchasing from us, you consent to the practices described in this Privacy Policy.
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What Personal Information We Collect
We only collect personal information that is reasonably necessary to operate our online bookstore and provide our products and services. This may include:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Order and purchase history
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Payment information (processed securely via third-party payment providers)
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Communications you send to us
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Website usage data (such as IP address, browser type, and pages viewed)
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We do not store credit card details.
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How We Collect Personal Information
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We collect personal information when you:
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Place an order through our website
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Create an account (if applicable)
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Subscribe to our mailing list
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Contact us via email or contact forms
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Interact with our website through cookies or analytics tools
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How We Use Your Personal Information
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We may use your personal information to:
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Process and fulfil orders
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Communicate with you about your purchases
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Provide customer support
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Send transactional emails (order confirmations, shipping updates)
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Send marketing communications (where you have opted in)
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Improve our website, products, and services
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Comply with legal obligations
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Marketing Communications
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If you choose to subscribe to our mailing list, we may send you promotional emails. You can opt out at any time by using the unsubscribe link included in our emails or by contacting us directly.
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Disclosure of Personal Information
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We may disclose your personal information to trusted third parties where necessary to operate our business, including:
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Payment processors (such as Stripe or PayPal)
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Shipping and logistics providers
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Website hosting and eCommerce platforms
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Email marketing providers
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Professional advisers (such as accountants or legal advisers)
We take reasonable steps to ensure these third parties handle personal information securely and in accordance with privacy laws.
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Overseas Disclosure
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Some third-party service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is protected in accordance with Australian privacy standards.
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Cookies & Analytics
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Our website may use cookies and analytics tools to:
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Improve website functionality
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Analyze website traffic and usage patterns
You can choose to disable cookies through your browser settings, however this may affect website functionality.
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Storage & Security
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We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes using secure platforms, encrypted payment gateways, and restricting access to personal information.
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Access & Correction
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, out of date, or incomplete.
To make a request, please contact us using the details below.
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Complaints
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If you believe we have breached the Australian Privacy Principles, please contact us and we will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
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Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: